Privacy Policy

Effective Date: [19/06/2025]
Website: Ping Pong Pulse (https://www.pingpongpulse.in)
Owner: Divyansh

At Ping Pong Pulse, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, make purchases, or interact with us. By visiting or using our website, you agree to the practices described in this policy.

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1. Information We Collect

We collect the following types of information to serve you better:

a) Personal Information

When you make a purchase or sign up on our website, we may collect:

• Full Name
• Email Address
• Phone Number
• Billing and Shipping Addresses
• Payment Details (processed via secure third-party gateways)

b) Non-Personal Information

We may also collect data such as:

• Device type and browser information
• IP Address
• Your interaction with our website (pages viewed, time spent)
• Cookies and usage data

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2. How We Use Your Information

Your information is used for:

• Processing and delivering your orders
• Communicating order updates or support information
• Improving our website and customer experience
• Sending offers, updates, and newsletters (only if you opt in)
• Preventing fraud and ensuring website security
• Legal compliance and administrative purposes

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3. Sharing Your Information

We respect your privacy. We do not sell or rent your data to third parties. However, we may share it in the following ways:

a) With Service Providers

We may work with third-party partners who help us with:

• Payment processing
• Order fulfillment and shipping
• Website hosting and maintenance
• Marketing or email communication

They only receive data necessary for their services and are obligated to keep it secure.

b) Legal Compliance

If required by law, we may disclose your information in response to valid legal processes, such as a court order or government inquiry.

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4. Cookies and Tracking Tools

We use cookies and similar technologies to provide a better experience. These help us:

• Remember items in your cart
• Understand your preferences
• Improve site performance and analytics
• Provide personalized recommendations

You can modify your browser settings to decline cookies, but this may affect some site features.

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5. Payment Security

Your payment information is handled with care. All transactions are encrypted and processed securely through trusted third-party gateways like Razorpay, Stripe, or PayPal. We do not store your credit or debit card details on our servers.

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6. Data Retention

We retain your personal data only as long as necessary to:

• Complete your orders
• Provide customer support
• Meet legal or business obligations

Once your data is no longer needed, it is securely deleted or anonymized.

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7. Your Rights

As a user, you have rights regarding your data, including the ability to:

• Access your stored data
• Correct inaccurate or outdated information
• Request deletion of your personal data
• Opt-out of email marketing (via unsubscribe link or request)
• Request data portability (get your data in a machine-readable format)

For any such requests, please email us at pingpongpulseofficial@gmail.com.

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8. Third-Party Links

Our website may link to third-party websites (e.g., payment or courier partners). We are not responsible for their privacy practices. Please review their policies before submitting your information on those sites.

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9. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from anyone under 13. If such data is identified, it will be removed promptly.

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10. Changes to This Policy

This policy may be updated occasionally. Any updates will be reflected with a new “Effective Date” at the top. Please check this page periodically for changes.

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11. Contact Us

For questions or concerns about this policy or your personal data, please contact:

Ping Pong Pulse
📧 Email: pingpongpulseofficial@gmail.com
🌐 Website: https://www.pingpongpulse.in

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